PDC creative are a busy creative agency based in Whangarei. Here, Travis Bloem shares how the relationship with Ultra IT has evolved over the years, and how being on a Managed Service Agreement has supported their business goals. (Read more about the benefits of an MSA plan here).
“What began as a relationship by default, turned into a service we feel is now a pillar of our business operations scaffolding.
For many years we were using a small, local IT business that handled everything for us. They were bought by Andrew at Ultra IT and after a formal introduction we were happy to continue our relationship with Andrew and his team.
The previous business ticked the boxes and provided support as and when we needed it. They were your typical IT service and we valued the personal and professional help they provided. Moving over to Ultra was an eye-opener for us.
That personal and valued feeling we had from the original, small IT team we used never left for a second. As a small, yet fast-growing business, we never once felt insignificant or not supported by the Ultra team.
Moreover, the biggest impact Andrew and his team had was far greater.
Ultra IT weren’t just the ambulance at the bottom of the cliff waiting to fix our hardware and software problems when they popped up like most other IT businesses. They actively tried to learn about our business and invest their time into finding solutions for us to not just pre-empt any issues, but help streamline and add value to our business at the same time. What they did in a few short months streamlined our processes, boosted our productivity and safeguarded sensitive business and client information. They helped us level up as a business.
These are some of the things that Ultra IT did for PDC
- Move data to Microsoft 365
- Setup cloud and device security
- Microsoft Training
- Device Leasing
- Computer Desks and Cable tidying.
As a digital marketing agency spending most of our time creating online content for clients, it gives us peace of mind to refer our clients directly to Ultra for the plethora of services they help them with. Ultra IT work with a large number of clients we deal with and it is easy for us to do what we do best when we know they’re covered in all things IT by Andrew and his team.
I look forward to the future of my business as we grow and add new team members, all the while knowing we are backed and supported by Ultra IT.”
Warm regards,
Travis Bloem | pdc creative – Director – Head of video and photo
If you would like to discuss how being on a Managed Service Agreement can support your business goals, please feel free to reach out to us here